Aileen Jaison

Missouri City, TX | (346) 816-8292 | aileen.jaison@yahoo.com | linkedin.com/in/aileen-jaison

EDUCATION

University of Houston, C. T. Bauer College of Business        Houston, TX

Bachelor of Business Administration, Management Information Systems | Minor in Finance        December 2025

• Cumulative GPA: 3.66/4.00
• Honors/Awards: 4x Dean’s List, Academic Excellence Scholarship
• Relevant Coursework: IT Project Management, Business Applications Database Management, Network & Security Infrastructure, Systems Analysis & Design, Information Systems Development Tools, Transaction Processing Systems

EXPERIENCE

University of Houston, Health Sciences Library         Houston, TX

Circulation Desk Assistant        November 2022 – Present

• Manage circulation of books, study rooms, 3D anatomical models, and materials for 100+ patrons daily, assist with interlibrary loan processing, & organize/shelve print/non-print items, promoting process efficiency & patron satisfaction
• Provide technical support by troubleshooting computer and printer issues, & handle library inquiries via telephone

Chevron Phillips Chemical Company         The Woodlands, TX

IT Applications Specialist Intern        May 2024 – August 2024

• Identified and resolved data inconsistencies across 4 petrochemical plant sites by executing 16 SQL queries and utilizing Excel functions, leading to improved data accuracy across 1,200+ rows of critical operational information
• Validated 15,000+ rows of plant blueprint data, correcting SAP Functional Location errors by cross-referencing Omnisource database, ensuring precise equipment indexing and plant documentation
• Reviewed 364 purchase orders & outline agreements for 44 vendors within SAP to facilitate successful implementation of a 3rd-party SAP interface automating contractor cost allocation
• Supported SAP S/4/HANA go-live by managing 108 defect support tickets, ensuring timely resolution and system stabilization during Hypercare phase, with exposure to SAP Materials Management and Plant Maintenance modules

U.S. Department of State         Remote

Virtual Student Federal Service Intern: Tech & Diplomacy Project        September 2023 – May 2024

• Led a team of 6 interns to build comprehensive catalog of 60+ IT tools and definitions, enhancing Department’s internal knowledge base, and boosting usage among DOS personnel domestically & internationally
• Engaged with 5+ U.S. diplomats and IT product owners through interviews to identify technology solutions addressing real-world foreign policy challenges
• Co-presented an in-depth analysis of Agile Development methodologies, enhancing team knowledge of modern software practices and development cycles

PROJECT EXPERIENCE

Medical Website Project         Houston, TX

University of Houston, MIS 3371: Transaction Processing Systems I        August 2024 – December 2024

• Designed a medical form using HTML & CSS integrating 20+ user input fields, including personal details, security credentials, & sensitive data, while implementing JavaScript validation to ensure accurate & secure data collection
• Utilized local storage and cookies to personalize user experience for returning users, enhancing data integrity and reducing form completion time

HackMISSO Hackathon        Houston, TX

Case Competition Project Lead               April 2024                                                                                                           

• Led a 3-person team in designing & developing a website for college study sessions, managing development process from initial ideation to final implementation while prioritizing security, adaptability, & UX features
• Managed team meetings, feature development, and cost-efficient platform utilization, while acknowledging and addressing skill gaps within 2-day time constraint

Credera         Remote

Diversity, Equity, & Inclusion (DEI) Data Analytics & Consulting Extern        August 2023 – October 2023

• Researched & synthesized data on Gurugram, India’s cultural competence from 20+ sources for Credera’s international expansion, presenting insights to 10+ Paragon One employees and contributing to Credera’s Cultural Competency & Global Practices Guides aligned with Credera’s DEI goals

LEADERSHIP & ACTIVITIES

Management Information Systems Student Organization (MISSO)         Houston, TX

Mentor & Operations Committee Member        August 2023 – Present

• Guide & support 2 undergraduate students, offering personalized advice on academic and professional growth, including career planning, skill development, and coursework as part of mentorship program
• Support event setup for MISSO, assisting with signage, tables, and catering to ensure smooth execution of networking, workshops, and professional development events as part of Operations Committee

SKILLS

Technical: Java, SQL, HTML, CSS, JavaScript, MS Excel, Power BI, SAP | Project Management & Tools: Jira, Agile Methodologies | Certificates: Microsoft Office Specialist: Word 2019 & PowerPoint 2019 Certificates, Accenture SAP Technology Training, Generative AI Training, & Data Analytics Training Certificates | Languages: Proficient in Malayalam